Terms Of Service
WELCOME TO CAMEL GAMES! THE FOLLOWING TERMS AND CONDITIONS (“TERMS”) APPLY TO YOUR USE OF WEBSITES OF HONG KONG KE MO SOFTWARE CO., LIMITED WITH ITS REGISTERED ADDRESS AT 9/F., MW TOWER, NO.111 BONHAM STRAND, SHEUNG WAN, HONG KONG IN RELATION TO SERVICES AND ITS AFFILIATES (“CAMEL GAMES”, “WE” “US” OR “OUR”), INCLUDING ANY CONTENT, FUNCTIONALITY, PRODUCTS AND SERVICES ON OR THROUGH SUCH “WEBSITES”, WHETHER USING AS A GUST OR A REGISTERED USER OR NOT. IN THESE TERMS, THE WEBSITE, RELATED GAMES, CUSTOMER SUPPORT, SOCIAL MEDIA, COMMUNITY CHANNELS AND OTHER SERVICES PROVIDED BY US ARE COLLECTIVELY REFERRED TO AS “SERVICES”.
PLEASE READ THESE TERMS CAREFULLY BEFORE YOU START TO USE THE SERVICES. BY USING THE SERVICES PROVIDED BY US, YOU AGREE TO BE BOUND AND ABIDE BY THE TERMS OF SERVICES. IF YOU DO NOT WANT TO AGREE TO THESE TERMS OF SERVICES. YOU MUST NOT USE THE SERVICES. IF YOU REJECT THE TERMS OF SERVICES YOU MAY CHOOSE NOT ENTER THE GAME.
THIS IS A PARTICULAR NOTE FOR PARENTS AND GUARDIANS: WE STRONGLY ADVICE YOU NOT TO ALLOW YOUR CHILDREN (“UNDER THE AGE OF 13 YEARS OLD”)IN YOUR CARE TO USE ANY OF OUR SERVICES WHILE UNSPERVISED. PLEASE ENSURE THAT YOUR CHILDREN DO NOT GIVE OUT TOO MUCH PERSONAL informationRMATION AND MAKE SHURE YOUR CHILDREN KNOW HOW TO USE THE SERVICES SAFELY.
This Terms of Services (“Agreement”) is a legally binding agreement between you and CAMEL GAMES. In addition, when using Services, you may be subject to any rules and guidelines of Websites and related games which may be released from time to time.
Condition 1: Definitions
1.2Games: Refer to any games that Camel Games has launched, be legally authorizred or will lauch in the future or any of its games during the test process.
1.3Game Materials: Refers to the related programs, ports, images, animations, and other materials used in Games. This includes but not limited to feature modules, material resources, map resources, and more; Also, derived works related to the Services. This includes bu tnot limited to illustrations, videos, music, and more.
1.4Game Rules: Refers to the user regulations, player rules, game announcements, hints, notifications, and other content the game provider will publish and revise at intervals about the Games.
1.5Game Service Provider: referred to “Camel Games” in this agreement.
1.6 Program: This agreement includes the game software program and accompanying resource documents for Games.
1.7 You: Also known as “Player”, or “User” refers to the natural person who has been authorized to use the Games and other services of us.
1.8 Game Data: Refers to every type of data recorded by the server produced during the process of using Games. This includes but isn’t limited to character data, virtual item data, user behavior logs, purchase logs, and other data.
1.9 Virtual Items: Refers to the design of a type of virtual item for regular transactions and exchange requirements of in-game services to satisfy the player. The virtual items can be obtained by exchanging real money, and can be used to get specific types of value-added services in-game. This is limited specifically to in-game use and exchange.
1.10 Resources: Refers to a type of virtual items needed for all in-game production and construction that can be obtained through being active, official events, or purchases, which is limited specifically to in-game use and exchange.
1.11 Improper User Behaviors: Refers to behavioral expressions of user behaviors that don’t match those of normal players discovered by operator data and manual investigation of Camel Games. There are behaviors prohibited by this agreement. These behaviors are defined as improper user behaviors by Camel Games.
Condition 2: Game Account
2.1 Bind Account
2.1.1 You promise to provide real, legal, accurate, and valid personal information and related information to bind your account or a third-party account recognized by Camel Games and accept Camel Games services with this account (below called “user account”). Otherwise, Camel Games has the right to take one or more measures under Condition 7.6 of this agreement and can publish the handling of the results. You alone will bear all of the consequences created. Camel Games has the right to demand that you pay compensation to Camel Games for all losses created.
2.1.2 If you play this game, you have the right to use your Appstore’s account, Goole Paly Account, Facebook account, HUWAWEI’s account or other third-party accounts recognized by Camel Games to bind your game account.
2.1.3 As the user of Camel Games, you can access the Games with the temporary account. However, we encourage you to bind your Games account with any third Party, such as FB account, Google Play ID or Appstore ID, etc. Then, in the event of losing account of Games, we can help you to retrieve your account with them in time. However, we can not give you any assistance if you do not bind your Games account with any third party.
2.1.4 You agree that the personal information data provided by you acts to identify the relationship of the user and user account as well as the main proof of the user’s identity.
2.1.5 You fully understand and agree that you can make in-game purchases or expenses while in the temporary account mode. If you remove or reinstall the Games, change your mobile phone, tablet or other devices, or if this device is damaged, all of your game related data, purchase data or expense data may all be cleared while in the temporary account mode, and can’t be inquired or recovered. You alone will bear any of the consequences created.
2.2 Account Loss, Use, Safeguard, and Removal
2.2.1 If you use a third-party account recognized by Camel Games as your game account to play and enjoy the Games, you are still subject to the agreement and rules of the third-party. If there are related disputes relevent to the third-party account that includes but not limited to account stolen, you will be responsible for contacting the third party and handling the issues. Camel Games may provide the necessary help within a reasonable scope, but will not assume any responsibility.
2.2.2 You fully understand that you may provide relevant personal information and registration information to help us judge and verify. Camel Games has the right to provide third-parties with the information you provided to manage and store. Camel Games is entitled to take technical measures or other ways to guarantee the safety and validity of the user account. The user has obligation to keep the account and password safely, and use it correctly . Any party that cause loss, account stolen, damages to other users or other forms of loss due to breaching the above obligations shall undertake the legal liabilities.
2.2.3 You fully understand and agree that if you discover other people are illegally using or your account and password have been stolen, or any other forms of using your account without your permission, you should immediately notify Camel Games through valid means. When you notify Camel Games, you should provide valid personal information that is the same as the personal information you used to register, and other related information that Camel Games requests for you to provide. After Camel Games receives your valid request and verifies your personal information, Camel Games will take the corresponding actions in terms of your requirements or the specific situation (including but not limited to suspending the login and use of this account). You will bear the burden of the corresponding actions Camel Games takes according to your requests and losses caused to you and other users. If you don’t provide valid personal information or the valid personal information does not match the registered personal information, or you don’t provide other related information that Camel Games asks you to provide or the other related information that you provide has an error, Camel Games has the right to refuse your request. You will bear the burden of any loss created.
2.2.4 You fully understand and agree that if you have not used your account that you registered with Camel Games for successive three years, Camel Games has the right to take action to delete and dispose your game data and related information of this account with advanced notification .
2.2.5 Games provides the Game Account Removal feature. If you need to remove the game account, you can remove your account according to this Terms or contact us if you satisfy the relevant conditions.
2.2.6 You fully understand and agree that if you remove the game account, the related game items of this account will also be cleared. Before you remove this game account, please make sure that all the transactions and relevant benefits under this game account has already be settled (includes game earnings produced during the time played and those potentially produced in the future). Camel Games has right to clear including but not limited to all the game benefits of this account and you will bear the burden of any consequences. As for the specific details, please contact with support department via contact methods described in this Terms.
2.3 You fully understand and agree that Games might have game software bugs, version update defects, third-party virus attacks, or other factors that make you fail to login in your game account, or cause abnormal conditions in terms of your game character, in-game items, in-game equipment. In this situation, Camel Games has the right to temporarily freeze this account based on advanced notification. If the data abnormal state comes from the improper game behavior, the game company will restore the game account to its original state before the data abnormal state occured (including transferred data retrieved from the third-party) and Camel Games will be excluded from all liabilities..
Condition 3: Game Rules
3.1 Basic Behavior Rules
You have obligation to comply with all applicable laws, governmental rules and regulations in your region. You confirm that you understand these rules and regulations, and hereby confirm your behavior will comply with them when you contact with other users and use the program.
3.2 Character Rename Rules
You fully understand and agree that every game account can have one nickname or be given one randomly by the game’s system. When you are about to create a mark that can be seen by other users, you must obey the following criteria for rules. If Camel Games determines that these marks might be offsensive or are inappropriate, Camel Games has the right to modify this name, remove the mark, and close the related chat, and/or temporarily freeze or permanently terminate your use of the Games.To be specific, you are not allowed to use the following names as your character or Alliance name:
1) Pretend to be another person and use this person’s name. This includes but not limited to “Game Manager”, “Game Support”, and other employees or representatives of Camel Games.
2) Names with “profane” meaning, such as coarse language, or including words that may offend others, harm another person’s reputation, words that are of obscene or hostility, or any words that may insult races, nations, religions, or others.
3) Names that are owned by other persons or entities and you do not have advanced permission of this person or written authorization of this entity.
4) Names of public figures, famous people, or media stars.
5) Names that include (registered or unregistered) trademarks or service marks or similarly relevant with those trademarks or service marks.
6) Character names taken from the Games.
7）Names including content of drugs, sex, alcohol, or criminal behavior.
You can not use words written incorrectly or use names similar to the prohibited names above to avoid restrictions.
3.3 Rules of Chatting and Interacting with Other Users in Games
Communicating with other users and staff of Camel Games is an inseparable part of the Services,such as the “Chatting with other users” in the Games. Your chat content might be monitored, recorded, reviewed, disclosed, or deleted without notifying you by Camel Games. You hereby understand and agree that Camel Games has the right to monitor, record, review, disclose, or delete your chat content. Furthermore, you confirm here that you agree to undertake the burden yourself for the risk arising from the chat. In terms of interacting with other users in Games, you are not allowed:
1) Transmit or post content or language that is prohibited by Camel Games, including but not limited to any illegal, harmful, threatening, abusive to others, harassing, slanderous, vulgar, coarse, obscene, hateful, pornographic, or any content or language that insult races, nationality, religions, or other content that other users find repulsive, and sales informationrmation that violates the fair spirit of the in-game purchase.
2) Performing any destructive behavior. For example, intentionally “spamming” so that other users can not read the content in the chat, or use macro with large amounts of text included to destroy the normal flow of chat, and uploading viruses, Trojan Horse, timebombs, and others that might cause damage to the service system or affect the stability of Games.
3) Interfering with normal conversation or implementing behavior that produces negative effects on other users, including but not limited to post business consultations and/or advertisements for items and services apart from every Games.
4) Continuously sending unsolicited requests or unwelcome messages to certain user or continuously posting similar informationrmation in a certain chat, including but not limited to constantly sending advertisements to sell items or services.
5) In the program or websites related to the program, transmitting or posting any private informationrmation of any user on forums. However, the user can transmit personal information to a certain user in private messages.
6) Using software bots or other automatic technology to collect informationrmation from program, forums, networks owned or managed by Camel Games unless you have special permission from Camel Games.
7) Harass, threaten, stalk, or humiliate any user and other behaviors which may discomfort for other users.
8) Cheating or using exploits during the process of using the game’s program, including but not limited to modify the program.
9）Participating in behavior that Camel Games determines that may cause certain users being deceived or cheated or other game items obtained through authorized pathways in the program.
10) Imitate any real person (including but not limited to “game managers” and other representatives or employees of Camel Games), or make others have reason to believe the messages you published in the program are server messages or the messages posted by representatives or employees of Camel Games.
11) Uploading or posting content that may infringe others’ intellectual property right (including but not limited to copyrights and trademarks) or public/private rights of any third-party.
3.4 Game Behavior Related Rules
1) Using or taking advantage of design error, unjustified characteristics and/or “bugs” to enter unavailable programs or get a competitive advantage over other users.
2) Using any tool to hack or change the client or server software.
3) Using any “pack detection and monitoring” to get information of the software product from the program.
5) Interfering with normal conversation or implementing behavior that produces negative effects on other users,whether online or offline, including but not limited to post business consultations and/or advertisements with ill intention that may damage CAMEL GAMES’s reputation.
6) Any behavior that Camel Games thinks violates the “gaming spirit”.
3.5 Offline Data Related Rules
After the user are offline, Camel Games reserve the right of final interpretation of the related data informationrmation, including improper user behavior data informationrmation, system announcements, rewards, and other user oriented data information sent by the operator of Camel Games .
Condition 4: User information Protection and Collection
4.1 You agree and authorize Camel Games to collect your user information to carry out the purpose of this agreement and related services, including the information you register, the game data of your game account, and other information you provide to Camel Games or on account of safety, user experience optimization, and others that needs to be collected by Camel Games (including but not limited to your drivers, CPU, IP address, mobile phone operating system, and more). Camel Games will abide by the regulations of this agreement and the related laws for the collection of your user information.
4.2 You fully understand and agree that Camel Games or third-party partners can provide you with event information, promotional information, and other type of information through text messages and email according to your user information.
4.3 You fully understand and agree that Camel Games can use your mobile phone number, Game Center account, Facebook account, and other accounts recognized by Camel Games as your game account (including the name, avatar, and friends in this account), and the related operating information, game information, and other information in Games. The information specifically including but not limited to your login status, battle information/status, achievements information, and more), and can display the information to you or other users or friends to provide you with better gaming services and improve the gaming experience.
4.4 You promise to fully respect the personal information including but not limited to other users you learn, receive, or contact with through the Games and related services. You shall not collect, copy, save, transmit or in any other way to use the personal information of other users. Otherwise, you will bear the burden of the consequences by yourself.
4.5 Camel Games gives priority to protecting user information, privacy, and data security. Please note that Camel Games will not take any responsibility for the lost of game data.
4.6 You fully understand and agree that Camel Games can not provide, publicize, or share the name, personal ID number, contact information, home address, and other personal information to any third-party without the permission of the user. Except for the following situations:
(1) The user or the guardian of the user authorizes Camel Games to publish it.
(2) The relevant law requires Camel Games to publish it.
(3) Judicial authority or administrative office requires Camel Games to provide on the basis of legal procedures.
(4) When Camel Games takes legal action or arbitration towards users to maintain its legal rights.
(5) When the guardian of the user legally demands to request the personal information of the user .
Condition 5: Ownership and License
5.1 Camel Games already has authorized partners to provide the program to users in every published area and has the whole ownership and intellectual property rights of Games and related services. This includes but not limited to user accounts, account data, customer support history, game name, computer code, themes, items, characters, character names, stories, conversations, buzzwords, in-game scenes, concepts, artwork, animation, sound effects, music, visual effects, modes of operations, related documents, applets included in-game, chat scripts, character information, user adapted materials, logs of using this program to enter the game in the service, and personal information data that you provided to the operations team. You fully understand and agree that Camel Games has the right to provide, disclose, or transfer materials mentioned in this term to their respective licensees or licensors of Camel Games and its affiliated companies that might be located overseas. The program and service might include content of third-party licenses. If behavior that violates this agreement is discovered, this third-party licensor might exercise their rights.
5.2 If you make materials or other work (below called “user adapted materials”) based on the Games or game related materials provided by Camel Games, the intellectual property rights of this user adapted materials is jointly owned by Camel Games and the user. Camel Games has the right by itself or authorize its affiliated companies and third-parties to use or embed in-game the user adapted materials for purpose of copying, distributing, releasing, renting, displaying, performing, broadcasting, changing, modifying, transfering permission, transmitting through information networks, and using the above mentioned user adapted materials to create derived works.
5.3 If the third-party does not have permission from Camel Games or the user to use the user adapted materials, the user grants and agrees to Camel Games taking the proper measures to cope with the infringement by the third-party. As mentioned above, the expenses arising from the infringement dispute will be undertaken by Camel Games and any benefits generated shall also be enjoyed by Camel Games alone. If necessary, the user should assist Camel Games to provide the relevant supporting materials.
5.4 Camel Games reserves the exclusive right to make the derived products on the basis of the program. Without the written consent of Camel Games in advance, you can not make any derived products in the program’s infrastructure.
5.5 You fully understand and agree that you need to download the Games software to be able to obtain the game service. You can download the game from the official Camel Games website or download the game from a third-party platform authorized by Camel Games. If you download the Games from a third-party platform not authorized by Camel Games or download another game with the same name, Camel Games will not provide normal service of the Games with you and Camel Games will not xcompensate for any losses suffered by the user.
5.6 To provide you with a better gaming experience, Camel Games has the right to update the game software or change some features, effects, or gameplay of the software content to make the game even better and the features more complete.
5.7 After the game software is updated, please update or download the latest version of the game software for Games. Camel Games does not guarantee that the old version of the game software can be used normally and user can enjoy the latest services in old versions. Please download the latest version without delay.
5.8 You fully understand and agree that you cannot enter the game at any time.
Condition 6: Game Services and Restrictions
6.1 You fully understand and agree to comply with this Agreement and game rules to use the game and services of Games. You can only use the game Services for non-commercial purposes.
6.2 You fully understand and agree to be subject to some standards of conduct already included in the rules through using the program. These rules will be released and updated on the official Camel Games websites. All users must comply with the rules of service to use the program. For purpose of improving game experience, the game rules are published by Camel Games may include some restrictions of certain game items and others that possibly have a definite term of validity. Regardless of the reason, once the term of validity expires, the item will automatically become invalid if you fail to use the item within the term of validity. Camel Games reserves the right to change these game rules at any time.
6.3 You fully understand and agree that Camel Games will optimize the gaming experience to provide you with better game services in Games. Camel Games has the right to make adjustments, update, or optimizatize any content, rules, or elements in the game (including but not limited to the art design, performance, related value settings, buildings, game equipment, and other game items.) If Camel Games do the above, you agree that you will not hold Camel Games accountable.
6.4 You fully understand and agree that Camel Games has the right to transfer or remove some past game data stored on the game server of Camel Games to ensure the gaming experience for you and other users.
6.5 You fully understand and agree that Camel Games will take feasible and effective measures to protect the legal interests of underage users during the process of using the game services of Camel Games according to the relevant laws and regulations of this agreement, including taking technological measures to restrict the gaming time of underage users to prevent underage internet addiction. All players should avoid publishing or producing any content that is harmful to the physical and psychological health of underage users during the process of using the game services of Camel Games to create a healthy gaming environment together.
6.6 You fully understand and agree that Camel Games has the right to incorporate the corresponding anti-addiction system into your game account and take the corresponding anti-addiction measures:
(1) The system determines you are a minor (specific details please refer to the relevant regulations or laws issued by your own country) or;
(2) The real-name identification information you submitted is irregular or;
(3) Your real-name verification was not approved or;
(4) You have not registered or have not successfully registered the game account or;
(5) The laws, regulations, policies of other countries demand or Camel Games has reasonable grounds to believe that the circumstance needs to incorporate the anti-addiction system into the Games.
6.7 Camel Games has the right to take one or more of the following measures to incorporate the related anti-addiction system according to the relevant laws, regulations, and policy regulations of the country, other terms of this agreements, operations strategy of Camel Games, or according to the reasonable request of your guardian:
(1) Limit your gaming time or gaming duration.
(2) Reduce your game earnings.
(3) Delete or remove your game account, game data, and the related information.
(4) Your legal guardian demands or Camel Games determines to take other reasonable measures to restrict or prohibit your use of games by Camel Games.
(5) Related measures required by the laws, regulations, and policies of China.
6.8 You fully understand and agree to use legal tender in the game to purchase, buy, or exchange virtual currency, virtual items, and other virtual supplies or value-added services are regarded as your purchased game services. All virtual currencies, virtual items, and other virtual supplies or value-added services that you bought or exchanged for can not be returned or exchanged for legal tender, except when the law has mandatory provisions.
6.9 You fully understand and agree that Camel Games will not take responsibility for your losses caused by force majeure during the process of using the game services of Games under any circumstance. Force majeure includes but not limited to national laws, regulations, policies, orders of government agencies, and other government behavior, or others such as earthquakes, flood, snow, fire, tsunami, typhoon, strikes, war, policies, and other things that are unpredictable, unavoidable, and insurmountable. In consideration of the special nature of the internet and the purpose of this agreement, force majeure also includes the following circumstances that affect the game service provided by Camel Games: hacker attack, telecommunications technical adjustments that cause significant impact, governmental regulations that cause temporary closure, virus attack, bankruptcy of commercial operations game partner or restrictions by the relevant judicial authorities against its business performance abilities, service problems and operations policy requirements caused by service network construction, implementation, maintenance, and other operational aspects.
6.10 You fully understand and agree that Camel Games can know the RAM and/or CPU of your mobile device (including but not limited to mobile phone and tablet) to identify any unauthorized third-party programs that are operating simultaneously with the game through technical means. In this Agreement, the called “Unauthorized Third-Party Programs” are independently determined by Camel Games and conforms with any one of the following characteristics: (i) Realized or assisting cheating or similar behavior; (ii) Methods clearly without the authorization of Camel Games that let the user alter or illegally invade the game’s interface, environment, or gaming experience; or (iii) Intercept, mine, or by other methods to collect information from the program or through the program. “Unauthorized Third-Party Programs” includes but not limited to “addons”, “mods”, “bots”, “hacks”, “trainers”, or “cheats”, and others. Once the unauthorized third-party programs are discovered, the program will give the relevant information back to Camel Games. This includes but not limited to your account information, the detailed information of the discovered third-party program, time and date discovered. Camel Games will take reasonable measures to crack down on this unauthorized behavior.
6.11 Camel Games will determine when to terminate the operations of the Games. When Camel Games terminates the operations of Games for other reasons, Camel Games will e terminate the operations of the games and related matters according to related laws and regulations of the relevant national online gaming.
Condition 7: User Behavior Restrictions
7.1 You fully understand and agree that you should comply with local laws and regulations, and respect the local customs and moral standards. You alone will bear legal liabilities for the actions of yourself and your account. At the same time, you cannot use any content or services in Games that violate local laws and regulations of business.
7.2 You fully understand and agree that the user cannot implement the following behavior under any circumstance:
(1) Reverse engineering, de-compile, disassemble, protocol simulate, or alter the program or service of Games. Adding unauthorized components to Games or behavior that use packet sniffing programs and any other possible changes to the game features of Games or decode the game source code of Games when in the program or service operations.
(2) Change the game program or service program, other game related images and audio, all or some content of the program informationrmation by taking the liberty to copy, pirate, transmit, display, and any other method.
(3) Use game bugs in Games to carry out illegal acts, or use bugs to attack the operations and service of Games, destroy the gaming environment or encroach on the legal interests of other people.
(4) Assist or participate to attack the computer server (“server”) of the support services or any possible activities that ruin the gaming experience of other users.
(5) Use or self-develop software, plug-ins, mods, and systems that are not published by Camel Games for use in the game Games and/or to get illegal profit.
(6) All or some content unauthorized on any platform or other public places that display, record, broadcast, or transmit the game or services of Age of Z Orgins to other people.
(7) Using Games or Services of Camel Games to implement any profit seeking behavior.
(8) Alter or cover the game name of Games or the company name, logo, copyright information, or other intellectual property of Camel Games.
(9) Steal the game account owned by other person, or actually uses the game account stolen by another person.
(10) Use fraudulent, factitious, concealed, misleading, and other methods to defraud another person’s game account, resources, virtual currency, other items or earnings, disturbing the gaming environment and order.
(11) Other illegal, rule breaking, or unauthorized behavior.
7.3 You fully understand and agree the user cannot make offline transactions and cannot obtain game accounts, game items, game equipment, game resources, game currency, or other game services through purchases, accepting gifts, or other methods from third-parties unauthorized by Camel Games. The user cannot share and/or sell game accounts and resources. Camel Games should not be responsible for any above transaction behavior and has right to reject complaints of disputes that may occur and appeals. You should bear the burden of all consequences created.
7.4 You fully understand and agree the user cannot use the National Flags as an avatar or alliance flag and cannot maliciously use the real pictures of other people without authorization.
7.5 You fully understand and agree the user cannot use Games to obtain economic benefits in order to create an excellent gaming environment and a high quality gaming experience. If your purpose of using this game is not for enjoying but to seek for profits, all of your transaction behaviors in the game for economic benefits, virtual supplies and earnings will be considered as illegal profits. Camel Games has the right to pursue your legal liabilities.
7.6 You fully understand and agree that Camel Games reserves rights to modify, manage, control and eliminate virtual items. If Camel Games reviews and judges that the user has violated the proceeding rules and regulations, Camel Games will take the appropriate measures (including but not limited to: warn, reduce or limit your game earnings, revert values, temporarily or permanently freeze your account, delete or remove your account, recycle in-game virtual supplies, limit user permissions, ban user accounts, delete files and data, and others). Camel Games can publish the handling of the results, or can report the saved related information to the relevant departments according to the laws and regulations. Camel Games has the right to demand that you shall pay compensations for non-compliance and all losses of Camel Games. If your behavior causes or produces losses to yourself and/or any claims of compensation, demands, or losses from third-party, you should independently take the responsibilities and compensate for losses suffered by Camel Games.
Condition 8: Jurisdictions and Application of Laws
8.1 Unless otherwise clearly prescribed, this Terms of Services applies to the laws and regulations of the place of arbitration, and without regard to any conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods has been clearly excluded from the application. If you voluntarily select another place outside the region to enter the service, you should comply with the local laws at the same time (within the range of application of the local laws). The game software is still subject to the relevant export controls. The program software cannot be downloaded, exported, or re-exported outside the region.
8.2 Disputes are costly and time consuming for all parties. To relief the time pressure and reduce the resolution costs, you and Camel Games agree to make reasonable efforts to reach the same resolution through negotiations, controversies, or claims of compensation (collectively referred to as “disputes”).
8.3 Arbitration: If both parties are not able to resolve the dispute through negotiation (except for civil disputes explicitly listed below). You and Camel Games agree to handle matters through arbitration and agree to settle by China International Economic and Trade Arbitration Commission (abbreviated to “CIETAC”). Arbitration will be held in Beijing， China according to the effective arbitration rules and applicable laws of CIETAC. The arbitral decision is final and binding to all parties. Your arbitration fees and arbitration compensation that you should make will be undertaken by you alone.
8.4 You and Camel Games agree that any arbitration only applies to disputes between you personally and Camel Games. You acknowledge and agree: (1) Any arbitration will not involve any other people; (2) Have no right or authorization to jointly carry out dispute or use the program for joint disputes; (3) Have no right or authorization for permiting representatives to on behalf of the public or other people to file disputes.
8.5 You and Camel Games agree the following disputes will not be subject to restraints of the above negotiations and arbitration terms, they are: (1) any disputes for any attempt to execute or protect the intellectual property or intellectual property rights of Camel Games; (2) Any disputes related to stolen, pirated, or programs unauthorized by Camel Games, or disputes risen from these circumstances; and (3) Requests to remove court injunctions. Such disputes will be conducted by the People’s Court that has jurisdiction over Camel Games. You and Camel Games agree to submit such disputes to this court.
8.6 To avoid disputes, this agreement refers to the problem of related data and related technical aspects. The user agrees the data stored on the Age of Z Orgins servers are the standard of judgment. The team for Age of Z Orgins guarantees the truthfulness of this data.
Condition 9: Others
9.1 You fully understand and agree that Camel Games reserves the complete and independent right to decide to alter, amend, add, supplement, or delete any content of this term of use. If substantial changes occur (the independent judgement of Camel Games shall prevail), there will be announcements made through one or more of the following methods: (1) Post the announcement on the official Games websites, (2) emails, (3) postal mails, (4) pop-up windows, (5) in-game notifications, (6) program patches, (7) Facebook, websites, or important pages of forums. If you are unable to accept the amended content, you have the right to stop using the program and service. If you still install and/or use the program or related services after the changes to this term of use, this means that you accept all of the amended content.
Camel Games can, according to the situation at the time, alter, amend, suspend, or stop the entire or part of the program or service at any time. This includes but not limited to updates provided to the hardware/software, inspecting or maintaining hardware or software, or power outages, game data, and other information that is concentrated, stored, or uploaded to the program, to comply with the applicable laws and excludes potential safety hazards or solving emergency situations. You fully understand and agree that you will not demand Camel Games to pay compensation for these actions for any reason.
9.2 You fully understand and agree that Camel Games has the right to amend, suspend, or terminate some or all content from time to time according to the requirements of the laws and regulations as well as relevant authorities, cooperation status with partners, complaints, and reports of third-parties and the development situation of the gaming business for Camel Games. After the service is terminated, all of your in-game virtual items will not be returned.
9.3 This Terms of Services between you and Camel Games is the complete and only agreement on matters for this term of use, and supersedes the spoken or written agreement concluded for matters reached by this term of use.
9.4 If provisions in this term of use are considered to be illegal, invalid, or lose power of execution for any reason, this provision will be deleted from this term of services and will not affect the effectiveness of other terms.
9.6 Camel Games and its licensors shall reserve all rights. If you have any questions, you can email our operations team.
Support team: firstname.lastname@example.org